A Truly Personal Experience
At 16 Mount Pleasant Road in Tunbridge Wells you will find a beautiful Art Deco jewellery shop, however, Walsh Bros is so much more than your average independent jewellery store.
At Walsh Bros Jewellers we pride ourselves on providing the highest quality jewellery and best customer service to everyone that walks through the door. We want everyone to leave Walsh Bros Jewellers happy. A good relationship matters when you’re making a significant purchase – and by visiting Walsh Bros you will be able to experience first-hand that personal touch which means as much to a customer as it does to the staff. Building such a relationship allows the staff to understand what you’re looking for and to provide you with the best advice.
Independent shops are well aware that our shopping experiences affect our happiness. If we have a good experience, we become a happy customer. Recent research has shown that experiences make us happier than the material goods purchased. Therefore, if we’re purchasing something special, then buying it should be a great event too.
Richard Burrow, proprietor of Walsh Bros Jewellers for nearly 20 years, understands the importance of customer relations: “We offer jewellery for all tastes and budgets, however, being a local, independent business we offer an outstanding personal customer service,” he says. “When you’re looking to buy an item of jewellery, especially something as important as an engagement ring, it has to be perfect.”
Walsh Bros have their own onsite workshop and can carry out work in platinum and gold, as well as silver. Services include:
• Ring re-sizing.
• Jewellery alteration.
• Complete restoration.
• Making bespoke jewellery to customers’ specifications.
• Supplying diamonds and other precious stones for customers.
• Watch and clock repairs for all types of timepieces – carriage, wall, grandfather and mantel clocks as well as wristwatches of all ages.
For Walsh Bros, it’s not about just selling quality, beautifully unique pieces of jewellery, it’s about offering an aftercare service that’s second to none. So when you are next thinking about purchasing that something special, either for yourself – or perhaps a loved one – experience the outstanding customer service at Walsh Bros Jewellers.